FAQs

FAQs

Our Most Commonly Asked Questions

Stone restoration is best defined as honing and polishing natural stone to restore the finish to its newly installed state, or better. It can also include changing the finish from a polished to a satin or honed finish, or vice versa, and removing lippage (flattening floors that have unevenly laid tiles.) It may include removing stains and etching, or repairing cracks, chips, and breaks. 

For the most part, our estimates are free of charge. In some instances, for example if the job site is further away than 25 miles, we may require an estimate fee. We will always inform you up front if there will be a fee.

Yes, we do. However, we have found that in most cases on stone you can remove most stains yourself with a little guidance from us. Check out our interactive Stain Management App. Feel free to call us.

We have a beautiful stone and tile care guide that you can download. You’ll find it on our Caring For It page. By the way, feel free to share it with your friends and family.

We absolutely are! We carry all state and local licenses and we also meet all state and local insurance requirements for our business.

Still have questions?

Give us a call or send a message. No matter how we hear from you, we're looking forward to it.

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  • Stone Forensics Certified Inspector

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